Privacy Policy
Your privacy is important to us.
Effective Date: October 10, 2025
This Privacy Policy explains how OptiBeacon ("we", "our", "us") collects, uses, and protects information when you ("User", "Customer") use our Service. By creating an account or using the Service, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following types of information to provide and improve our service:
- Account Information: Name, email, phone number, business details, and login credentials provided during registration.
- Operational Data: All data you enter into the system, including patient details, inventory records, sales transactions, financial data, and workshop orders.
- Usage Data: We may collect technical data about your device, browser, IP address, and interaction with our service to analyze trends and improve functionality.
- Payment Information: All payment transactions are processed securely through third-party payment gateways. We do not store your full credit card details on our servers.
2. How We Use Information
Your information is used for the following purposes:
- To provide, operate, and maintain the OptiBeacon platform.
- To manage your account, including subscriptions, billing, and customer support.
- To improve our Service, including developing new features and enhancing user experience.
- To communicate with you about your account, service updates, and promotional offers (you can opt-out).
- To comply with legal obligations and enforce our terms of service.
3. Cookies and Tracking
- Our Service uses essential cookies to maintain your session and preferences. We may also use cookies for analytics to understand how our service is used.
- By using our Service, you consent to the use of these cookies. You can manage cookie preferences through your browser settings, but disabling them may affect Service functionality.
4. Data Sharing & Disclosure
We do not sell, rent, or trade your personal or business data. We may share information only with:
- Third-Party Service Providers: Such as hosting providers (e.g., Google Cloud), payment processors, and analytics services, who are bound by confidentiality obligations.
- Legal Authorities: If required by law, regulation, or a valid legal process, or to protect the rights, property, and safety of OptiBeacon, our users, or the public.
5. Data Security
- We implement industry-standard security measures, including encryption and access controls, to protect your data. However, no method of transmission over the Internet is 100% secure.
- While we strive to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the security of your account credentials.
6. User Rights & Data Control
You have the right to:
- Access, review, and update your account information through your dashboard.
- Request a copy of your operational data.
- Request the deletion of your account and associated data, subject to our data retention policies.
7. Data Retention
We retain your data for as long as your account is active or as necessary to provide you with our services. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements.
8. Changes to this Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes. Continued use of the Service after such changes constitutes your acceptance of the new policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 support@optibeacon.com
📍 New Delhi, India